Frequently Asked Questions
Find answers to common questions about bike selection, purchasing, warranties, and returns.
To select the right bike, consider your riding style (mountain,
road, or city), budget, and any special features you need. Our
staff can help guide you based on your preferences and needs.
We accept all major credit and debit cards, as well as PayPal.
We also offer financing options for larger purchases.
After placing your order, you'll receive a tracking number via
email to monitor your shipment's progress. You can also check
the status in your account.
Yes, we offer a 30-day return policy for unused bikes. Please
make sure the bike is in its original condition and packaging.
Our bikes come with a 1-year warranty against manufacturing
defects. For more details, please refer to our warranty policy
page.
Yes, we offer custom bike builds based on your preferences. You
can select the components, frame size, and color. Please visit
our store or contact us for more information.